Information Technology

Overview

Information Technology Services provides secure, reliable, and integrated technology solutions in alignment with academic and administrative goals, while delivering excellence in our services.

Vision

Partner with the University community to understand the information technology needs of faculty, staff, and students by providing info graphics, web applications and CAMS-J website.

Mission

The Information Technology Department at the College of Applied Medical Sciences – Jeddah is recognized as a high-performance team that delivers technical excellence in both web application development and comprehensive technical support services. It strives to achieve a paperless work environment and supports daily operations that enhance learning, teaching, research, and student development, in alignment with the College’s mission and goals.

Objectives

Provide leadership and planning for the effective and strategic use of emerging technologies.
Demonstrate technical and operational excellence through a commitment to professionalism and continuous improvement.

Infographic (How To)

Technical Support Services

1. Provide Technical Support and access to the following platforms and apps: KSAU-HS email, Blackboard, and Microsoft Office.

2. Provide Technical Support for venues and offices.

3. Staff requests (PC request, KSAU-HS account request, relocation request, release request, and directory info request).

4.

BestCare Access

5.

Sticker Sizing Adjustment

6.

Photocopier Paper Type Settings

7.

Self-Service Password Reset

8. KSAU-HS Wireless Network for PC and mobile

9.

NGHA Email Setup

10. KSAU-HS Email Setup for PC and mobile

IT Resources

Help Request System

2. Helpdesk Email: camsj-itsupport@ksau-hs.edu.sa

3. Hotline: Tel: +966 12 2246666 | Hotline #42333

Staff Contact Information

IT Help Desk E-MAIL
Camsj-itsupport@ksau-hs.edu.sa
IT Help Desk Ext
42333

NAME	JOB TITLE	OFFICE EXT.	E-MAIL
Dr. Abdullah M. Alharbi	In Charge	46249	harbiabdulla@ksau-hs.edu.sa
Norah Al Shahrani	Information Technology Analyst	46172	alshahranin@ksau-hs.edu.sa
Razan Garoot	Senior Technical Support	46174	garootr@ksau-hs.edu.sa
Hanin Bagader	Senior Technical Support	46171	bagaderh@ksau-hs.edu.sa
Abdulrahman Jafar	Senior Technical Support	46348	jafara@ksau-hs.edu.sa
Abdullah AlShaikhi	Technical Support I	46173	alshaikhia@ksau-hs.edu.sa