Contact Channels of KSAU-HS
Page Content
Call Centers
Reliable assistance to callers by handling inquiries and directing them to the appropriate departments through internal extensions.
Riyadh: +966-11-4299999
Jeddah: +966-12-2246666
Al-Ahsa: +966-13-5629000
IT Reports
A service for submitting and tracking technical reports related to the university website.
Response Time: Within 5 days.
Service Availability: Throughout the week.
Suggestions and Feedback
We welcome your thoughts and suggestions to help us improve our services.
Live Chat
An interactive communication service to enhance customer satisfaction.
Response Time: Immediately.
Service Availability: Sunday to Thursday,8:00 AM–4:00 PM.
Chatbot Support
Automated responses to general inquiries.
Response Time: Immediately.
Service Availability: Throughout the week.
The Contact Us page provides official contact information for all campuses of King Saud bin Abdulaziz University for Health Sciences (KSAU-HS) in Riyadh, Jeddah, and Al Ahsa. The page serves as a central communication hub where students, faculty members, staff, researchers, applicants, visitors, and community members can find phone numbers, email addresses, mailing information, and contact details for colleges, deanships, departments, administrative units, and university services.
The page also offers multiple communication channels designed to improve accessibility and support user needs, including contact centers, technical support services, live chat, feedback and suggestion channels, frequently asked questions, and other digital communication tools. These resources help users obtain information, submit inquiries, report issues, request assistance, and communicate efficiently with the appropriate university departments.
By providing accurate and up-to-date contact information, the Contact Us page supports effective communication between the university and its stakeholders while enhancing service quality and user satisfaction. The page reflects KSAU-HS’s commitment to transparency, accessibility, and responsive customer service, ensuring that visitors can easily reach the relevant departments and access the support and information they need across all university campuses and services.
Last Modified Date: 11/12/2025 - 1:30 PM Saudi Arabia Time